Automotive Service Advisor - Entry Level, Full Time

Role Overview:

As an Automotive Service Advisor, you'll be the friendly face customers see when they bring their vehicles in for service. You'll guide them through the repair process, keep them informed every step of the way, and help build lasting relationships with the shop. This is a Monday–Friday, full-time position based at our on-site facility.

What You'll Be Doing:

• Greet every customer with warmth and respect as they arrive• Explain repair solutions in clear, easy-to-understand language• Manage the shop's workflow smoothly and efficiently• Present services professionally and honestly• Keep a positive, supportive attitude with colleagues• Communicate clearly by phone and in person• Build strong, long-term customer relationships• Assist with customer transportation as needed• Ensure all repairs meet proper quality standards• Work as a team and support fellow staff members• Other duties as assigned

Skills/background needed:

• Valid driver's license• Clean driving record acceptable to standard insurance requirements• Basic proficiency with Windows-based computer software• Customer service experience (automotive or similar field preferred but not required)• Ability to stand, walk, and move around the shop for extended periods• Ability to occasionally lift and carry items weighing over 50 lbs• Reliable and punctual attendance• Comfortable working at a steady, brisk pace in a busy environment• Associate's degree preferred but not essential—we provide full training

What We Offer:

• Competitive entry-level pay, details shared upon application• Weekends off to spend time with family and friends• Paid vacation and paid holidays• Healthcare benefits• Retirement plan options• Ongoing training and clear pathways for career growth• Supportive team environment with a focus on people first• Access to continuous learning and professional development

Location:

Local positions available.

Contract length:

Full-time, permanent role

No prior automotive experience is necessary—we'll provide comprehensive training to set you up for success. If you're a friendly, reliable person who enjoys working with customers and want to build a career in automotive service, we'd love to hear from you.