Communications Representative - Part Time, Entry Level

Role: Communications Representative

Contract length: Part time, 7.5 hours per shift

Shift: Evening

Rate: Competitive entry-level pay, details shared upon application.

Location: Local positions available.

About the role

We're looking for a Communications Representative to join our team on the evening shift. This is a great entry-level position where you'll be the first point of contact handling incoming calls to our main switchboard. You'll help direct callers, respond to emergency signals, manage in-house paging systems, and greet visitors with a warm and professional manner. No prior experience is necessary—full training will be provided during an in-house orientation programme.

Key responsibilities:

• Handle all incoming calls to the main switchboard and accurately direct them to the right department or person
• Respond quickly to emergency signals and alarms, using the overhead paging system to summon emergency personnel when needed
• Program and manage in-house paging devices
• Greet visitors, patients, families, and staff with courtesy and direct them appropriately
• Relay telecommunications issues to the IT help desk when needed
• Remain calm and composed during high-volume call periods and emergency situations

Skills/background needed:

• High School Diploma, GED, or equivalent
• Fluent English speaker (reading, writing, and speaking)
• Pleasant speaking voice and excellent communication skills
• Ability to remain calm and demonstrate compassion in a fast-paced environment
• Ability to handle high-volume calls on a multi-line phone system
• Spanish language skills are a plus but not required
• Comfortable sitting at a computer for extended periods
• Ability to bend, reach, and retrieve items from various heights

Working conditions:

• Work-related protective equipment will be provided and required
• Extended periods at a computer workstation
• Frequent telephone usage
• Quick response required to emergency signals and alarms

This is an on-site role based at the workplace. Full training is provided—we're looking for someone with a strong attitude and willingness to learn, not someone with extensive prior experience.