Not Disclosed Full-Time · Contractor 📍 United States Writing

Content Creator & Customer Service Assistant - Entry Level

Virtual Railway

Overview:

We are seeking an enthusiastic Content Creator & Customer Service Assistant to help manage our front desk operations and grow our online presence. This is a paid, entry-level position perfect for someone eager to learn social media marketing, content creation, and customer service skills. You will welcome visitors, create engaging social media posts, design graphics, and help build our community both in person and online. No prior experience required—full training will be provided.

What you'll do:

Welcome visitors, clients, and vendors with a friendly and professional approach.
Manage front desk tasks including answering phones, scheduling appointments, and handling inquiries.
Create and schedule content for social media platforms including Facebook, Instagram, Twitter, and LinkedIn.
Design engaging graphics and visuals using Canva or similar design tools to enhance brand visibility.
Monitor and respond to comments, messages, and reviews on social media channels to build community engagement.
Track social media performance and content effectiveness; assist in identifying what works best.
Support the team with content ideas, social media strategy, and promotional activities.
Multitask efficiently in a friendly, supportive workplace environment while maintaining accuracy in all work.

Skills/background needed:

Enthusiasm for social media and content creation.
Basic writing and communication skills; ability to create clear, engaging posts.
Comfort learning design tools like Canva or similar platforms.
Interest in digital marketing and community engagement.
Strong attention to detail and ability to proofread your own work.
Ability to manage multiple tasks and stay organized in a fast-paced environment.
Friendly, professional demeanor and genuine interest in helping others.
No prior experience necessary—we provide full training and support.

Rate: Competitive entry-level pay, details shared upon application.

Contract length: Full time, 40 hours per week.

Location: On-site, in-person position.

What we offer:

Full training and support as you learn new skills.
Paid time off to rest and recharge.
Opportunities for professional development and growth.
A supportive, friendly team environment.
Employee discount.

This is a great role to build your experience in content creation, social media, and customer service. If you're eager to learn and ready to make a positive impact, we'd love to hear from you.

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