About the Role:
This is an entry-level position ideal for someone new to customs documentation and international trade. You'll work as a key liaison between customers and our operations team, processing and managing customs clearance documentation for goods entering the United States.
No prior experience in customs brokerage is required—full training will be provided to bring you up to speed.
What You'll Do:
• Process customs and government agency entry documentation for goods clearance• Enter information, notes, and document requests into company systems• Classify invoices using tariff schedules• Request necessary information and documents from internal teams, suppliers, and government agencies• Communicate with various departments and external partners on customs-related issues• File and organize documentation by shipping reference numbers• Ensure compliance with U.S. Government regulatory requirements• Coordinate shipping details with freight forwarders, airlines, and shipping lines• Convert and verify shipment weight, volume, and currency conversions• Maintain regular communication with customers, carriers, and vendors• Assist customers with inquiries, complaints, tracking requests, and general support• Handle accounting tasks accurately and on time• Answer emails and phone calls promptly and professionally• Review documentation to meet government and carrier regulations
Skills and Background Needed:
• Strong written and spoken communication skills• Comfortable with Microsoft Word and Excel• Ability to read, interpret, and organize documents• Good mathematical skills for accuracy in calculations• Ability to multitask and manage multiple priorities• Attention to detail and ability to follow instructions• Professional phone and email manner• Willingness to learn customs procedures and regulations• No prior experience required—we provide full training
What You'll Gain:
• Full training and onboarding to learn customs brokerage processes• Health, dental, and vision insurance after 30 days• Paid time off and paid parental leave• 401(k) retirement benefits• Access to career development and mentorship programmes• Employee discounts and wellness perks• Supportive team environment• Opportunities to develop skills in international trade and logistics
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, ongoing
Location: Local positions available.
Ready to start your remote career? Apply for this role below.
Apply Now