Service Writer - Automotive, Entry Level

We're looking for a Service Writer to join our automotive service team. In this role, you'll help customers understand their vehicle service needs and create clear documentation for our technicians. You'll be the bridge between our customers and our service department, ensuring a smooth experience for everyone.

This is a great entry-level position where you'll receive full training on all the systems and processes you need to succeed. No prior experience in automotive service is required – just bring a positive attitude, a willingness to learn, and a commitment to providing excellent customer service.

What you'll do:

• Greet and assist customers with their service requests
• Document customer vehicle information and service needs accurately
• Communicate with technicians and customers to ensure transparency
• Help maintain customer satisfaction throughout the service process
• Support the service department's daily operations

Skills/background needed:

• Friendly, professional communication style
• Ability to work well in a team environment
• Organized and detail-oriented
• Willingness to learn new systems and processes
• No prior experience necessary – we provide comprehensive training

Rate: Competitive entry-level pay, details shared upon application.

Contract length: Full-time, permanent position

Location: On-site position