Overview
Join our automotive team as a Service Writer, where you'll be the communication bridge between customers and our technicians. In this role, you'll greet customers, understand their vehicle needs, write service estimates, and help coordinate repairs. You'll gain hands-on experience in automotive service management while developing strong customer service and sales skills in a fast-paced environment.
Duties
Greet customers promptly and assess their vehicle service needs with clarity and professionalism
Write detailed service estimates by learning to diagnose vehicle issues using industry-standard software and guidance from experienced team members
Communicate repair recommendations clearly to customers, covering common services such as oil changes, brake repairs, tire services, and suspension work
Suggest additional services that may benefit customers and their vehicles
Coordinate with technicians to prioritize repairs and track service completion
Handle payments accurately and maintain proper documentation of all service work
Keep customers informed about their vehicle status and upcoming maintenance needs
Skills/background needed
No prior experience required. Full training will be provided on automotive service software and processes.
A genuine interest in automotive service and customer communication
Strong customer service skills and the ability to explain technical topics in a friendly, understandable way
Willingness to learn about vehicle maintenance and repair processes on the job
Attention to detail and accuracy in documentation and payment handling
Enthusiasm and a professional approach to customer interactions
Any background in automotive service, dealerships, or mechanical work is a plus but not required.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Ongoing
Location: Local positions available.
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