Not Disclosed Full-Time · Contractor 📍 United States Writing

Service Writer - Automotive, Full Time, Entry Level

Virtual Railway

Job Summary

We are looking for a Service Writer to join our automotive repair team. This is a hybrid role combining customer-facing service advising with hands-on technical support in the shop. You'll work with experienced technicians, interact with customers, and help keep our workflow running smoothly. No prior experience required—full training will be provided.

What You'll Do

• Greet customers and listen carefully to their vehicle concerns
• Translate technical diagnostics into clear, easy-to-understand repair options
• Create accurate parts and labor estimates
• Order parts and schedule appointments to maintain shop flow
• Assist the technical team with troubleshooting and diagnostics as needed
• Learn inspection procedures and support compliance documentation

Skills/background needed: Strong communication skills, ability to build trust with customers, willingness to learn shop management tools and digital systems, valid driver's license with clean record, passion for automotive service

What We Offer

• Competitive entry-level pay, details shared upon application
• Paid time off and paid holidays
• Clean, well-equipped professional work environment
• Full training and ongoing support
• Opportunities to grow your skills in a supportive team setting

Contract length: Permanent, full time

Location: On-site, in-person role

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