We are looking for team-oriented candidates who can provide exceptional customer experience in an on-site service writing role. You will listen and communicate effectively with colleagues across the service team to ensure the highest level of customer satisfaction. Prior experience with service management software is helpful but not required – full training will be provided.
Roles: As a Service Writer, you'll greet customers, document their service requests, explain work being performed, and coordinate with technicians and the parts department. You'll manage multiple customer interactions while maintaining detailed records and ensuring every customer leaves satisfied.
What we're looking for:
- Strong customer service skills and a genuine desire to help
- Excellent listening and communication abilities
- Basic understanding of automotive service processes
- Ability to stay calm and focused under pressure
- Quick problem-solving skills
- Strong ability to juggle multiple tasks and manage time effectively
- Professional appearance and demeanor
- Valid driver's license
What's included:
- Full training provided – no prior experience necessary
- Health insurance coverage
- Retirement planning support
- Paid time off and sick leave
- Supportive, collaborative team environment
Contract length: Full-time, permanent
Rate: Competitive entry-level pay, details shared upon application.
Location: On-site, local positions available.
All candidates are subject to background checks, reference verification, and driving record review prior to employment.
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