About this role:
We're looking for someone to join our automotive repair team as a Service Writer. You'll be the organised hub that keeps our workshop running smoothly—managing customer check-ins and check-outs, handling parts orders, processing warranty items, and keeping repair orders updated. You'll work alongside technicians and customers every day, making sure nothing falls through the cracks.
This is a full-time, on-site position. No prior experience in this exact role is necessary—we'll train you on our specific systems and workflows. What matters most is your reliability, willingness to learn, and ability to communicate clearly with customers and team members.
What you'll do:
Check customers and vehicles in accurately
Check customers out and explain completed work
Manage vehicle loan checkouts and returns through our software
Order parts and confirm application, pricing, and availability
Process parts returns, credits, and warranty items
Update repair orders and communicate status to the team
Help keep the office and workshop organised and on track
Skills/background needed:
Comfortable learning and using multiple computer systems throughout the day
Strong customer-service and verbal communication skills
Able to manage several open tasks and follow up reliably
Willing to ask questions instead of guessing
Reliable attendance, Monday through Friday
Valid driver's license
Helpful (but not required):
Previous experience as a service advisor or in parts ordering and returns
Familiarity with shop-management software
Experience with Gmail or basic digital tools
What we offer:
Monday–Friday schedule with no weekends
Health, dental, and vision insurance
Paid sick leave and vacation
Full training on our systems and workflow
A stable, busy workplace with steady work
Opportunity to grow into greater responsibility as you develop in the role
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, permanent
Location: Local positions available.
Expected hours: 42.5 hours per week
How we hire:
We focus on your potential and reliability, not a perfect résumé. Selected candidates will complete a brief phone screen followed by an in-person interview that includes realistic scenarios around customer interaction, computer systems, parts handling, and daily workflow.
Ready to start your remote career? Apply for this role below.
Apply Now