Roles: Service Writer / Service Advisor
Contract length: Full-time, permanent
Location: Local positions available.
Rate: Competitive entry-level pay, details shared upon application.
About the role
We're looking for friendly, organised individuals to join our automotive service team. In this on-site role, you'll be the main point of contact for customers, helping them understand their vehicle's service needs and keeping them informed every step of the way.
No prior experience in automotive service is required – we'll provide full training to help you succeed.
What you'll do
• Greet customers warmly, listen to their concerns, and gather accurate vehicle and customer information• Prepare clear, detailed service orders based on customer needs• Review vehicle service history and explain recommended maintenance in plain language• Provide accurate cost estimates and get customer approval before work begins• Coordinate with our technicians and keep customers updated on progress and timelines• Review completed work and final invoices with customers, answering any questions• Address customer concerns professionally and promptly• Maintain organized records and support a smooth, efficient service process
Skills/background needed
• Friendly, customer-focused attitude• Strong communication and organisational skills• Comfortable using computers and confident with typing• Reliable, flexible, and team-oriented• Valid driver's license• Willingness to complete a background check
What we offer
• Competitive pay with commission opportunities• Weekly pay• Health insurance• Dental and vision coverage• Retirement savings plan• Paid vacation, sick days, and holidays• Five-day workweek• Uniforms provided• Full training and ongoing support
Ready to start your remote career? Apply for this role below.
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