About the role
We are looking for a Service Writer to join our automotive service team. This is a full-time, in-person position based at our workplace. You'll be the central point of contact between customers and our service technicians, managing the daily flow of work and ensuring every customer receives excellent service.
No prior experience is required. We provide full training in automotive service operations, customer communication, and all systems you'll use on the job. If you're organised, customer-focused, and ready to grow with us, we want to hear from you.
What you'll do
• Manage daily operations of the service department and coordinate work schedules
• Provide friendly, professional customer service and handle inquiries with care
• Schedule work assignments and support technicians throughout their day
• Keep accurate records of repairs, services, and inventory
• Handle customer payments and process warranty claims
• Work with the team to ensure efficient workflow and on-time service completion
• Stay updated on industry developments and best practices
• Perform other duties as needed to support the team
Skills/background needed
• Excellent communication and organisational skills
• Ability to prioritise tasks and manage time effectively
• Customer-service mindset and professional demeanour
• Basic cash handling experience
• Valid driver's license with a clean driving record
• Willingness to learn about automotive service operations
• Ability to work well in a team environment
What we offer
• Competitive entry-level pay, details shared upon application
• Paid time off
• Full-time, consistent schedule
• Monday–Friday work week with weekends off
• Training and support as you grow in the role
• Opportunity to develop skills in a fast-paced, professional environment
Rate: Competitive entry-level pay, details shared upon application
Contract length: Full-time, permanent
Work schedule: 8-hour shifts, Monday–Friday, day shift
Location: Local position available (on-site, in-person)
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