Role Overview
We are seeking a detail-oriented Service Writer to join our team. In this role, you will serve as the primary point of contact for customers and technicians, ensuring smooth communication and efficient workflow within the service department. You will help streamline service processes, enhance customer satisfaction, and support operational excellence. If you thrive in a fast-paced environment and have excellent communication skills, this is a great opportunity for you.
What You'll Do
• Greet customers promptly and professionally, gathering detailed information about their service needs and vehicle issues
• Create accurate work orders by documenting customer concerns, vehicle details, and required services
• Coordinate with technicians to prioritize repairs and ensure timely completion of services
• Communicate service updates and estimated completion times to customers clearly and proactively
Skills/background needed
• Strong communication and general computer skills
• Ability to work in a fast-paced environment
• Willingness to learn and take direction
• No prior experience necessary – full training will be provided
Rate
Competitive entry-level pay, details shared upon application.
Contract length
Full Time
Location
Local positions available.
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