About the role
This is an on-site, part-time position based at the workplace. You'll be the friendly face in the sports book, handling customer interactions and ticket transactions with patience and professionalism.
What you'll do
Write and process betting tickets accurately and efficiently. Handle customer questions and resolve any disputes with a calm, helpful approach. Count and reconcile cash at the start and end of each shift. Welcome all customers warmly and treat them with respect, whether they're regular visitors or new to wagering. Explain how betting works to those unfamiliar with it, taking the time to answer their questions. Follow all company policies and regulatory guidelines. Report any issues affecting the customer experience promptly. Assist with additional tasks that support the smooth running of the sports book.
Skills/background needed
No experience necessary. Full training will be provided. You should be friendly, patient, and comfortable working with customers. Good communication skills and the ability to handle cash accurately are important. A willingness to follow procedures and learn company policies is essential.
What we're looking for
You're reliable, customer-focused, and enjoy helping people. You take pride in delivering friendly service and creating a welcoming environment. You're detail-oriented when handling cash and transactions, and you're happy to ask for support when needed.
Contract length: Part Time, Ongoing
Rate: Competitive entry-level pay, details shared upon application.
Location: Local positions available.
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