About this role
We're looking for detail-oriented individuals to join our team as a Sports Book Ticket Writer. This is a part-time position where you'll process sports wagering tickets, handle cash transactions, and provide friendly customer service in a fast-paced environment. No prior experience in this specific field is required—we provide full training on all procedures and systems.
What you'll be doing
Your main responsibilities will include:
Writing, verifying, and processing payments on tickets for sports wagers in accordance with company policy and gaming regulations
Maintaining and reconciling your cash bank for your shift, accepting payments and providing correct change
Keeping your station stocked with supplies and maintaining a neat, clean workspace
Processing winning ticket payments accurately and on time, with proper verification
Explaining wagering rules, betting lines, odds, and procedures to customers in a clear, friendly manner
Creating and entering player tracking cards as needed
Reporting any escalated guest concerns or suspicious activity to management
Providing helpful guest service and directing customers to additional resources when needed
Skills/background needed
You must be at least 21 years old
A high school diploma or equivalent GED
Minimum six months of cash-handling experience (such as retail, food service, or similar roles)
Ability to obtain a state gaming license
Comfortable standing and walking for extended periods; occasionally bending, crouching, or climbing
Ability to regularly lift and move up to 25 pounds, and frequently lift up to 50 pounds
Strong attention to detail and accuracy with numbers and transactions
Friendly, professional demeanor and commitment to excellent customer service
What we offer
Competitive entry-level pay with opportunities to grow in the gaming and entertainment industry. Full training provided on all procedures, systems, and gaming regulations. A supportive team environment where you'll work alongside diverse colleagues passionate about delivering great customer experiences. Potential for career advancement within the company.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Part Time, Ongoing
Location: Local positions available.
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