Technical Writer - Construction Products, Entry Level

About the Role

We're seeking a Technical Writer to develop clear, accurate documentation for commercial building products. This role involves creating installation manuals, technical data sheets, specifications, guides, and other materials used by architects, engineers, contractors, and installers. You'll translate complex product information and engineering details into documentation that is both written and highly visual. The ideal candidate will also help expand technical content into video and other visual training formats.

This is an entry-level position with full training provided. No prior construction industry experience is required—we'll teach you everything you need to know.

What You'll Do

Your day-to-day responsibilities will include:

• Produce and maintain technical documentation including installation manuals, quick-reference guides, product data sheets, specifications, submittal packages, technical bulletins, troubleshooting guides, and training materials
• Translate engineering drawings and technical discussions into clear instructions, graphics, and visuals
• Develop documentation that combines written instruction with photography, illustrations, diagrams, and other visual elements
• Collaborate with engineering, marketing, product development, and sales teams to ensure accuracy
• Work with physical products to understand how they function and how they're installed
• Support the development of video-based training and installation content
• Maintain consistent formatting, document numbering, and version control across all materials
• Organize and manage the technical document library
• Identify gaps or conflicts in technical information and work with subject matter experts to resolve them

Skills and Background Needed

• Strong writing and communication skills
• Ability to translate complex technical information into clear, organized, easy-to-follow content
• Graphic design and visual communication skills (experience creating manuals, diagrams, illustrations, or picture-based instructions is a plus)
• Attention to detail and strong organizational abilities
• Ability to work effectively with engineers and technical teams
• Comfort learning about products, components, and how building systems work together
• Experience with or willingness to learn document version control and structured document management
• Familiarity with Google Docs, Microsoft Word, or similar writing tools
• Basic experience with design tools like Canva is helpful but not required
• Willingness to travel occasionally to meet with engineering teams and observe installation practices

Prior construction industry experience is not required. We're looking for strong communicators who can learn quickly and take pride in creating clear, accurate, user-friendly documentation.

Preferred Qualifications

• Experience reading and interpreting technical drawings or blueprints
• Familiarity with specification writing or construction documentation
• Basic experience with CAD or design software
• Experience creating instructional or training videos

Contract Length: Full Time, Permanent

Rate: Competitive entry-level pay, details shared upon application.

Location: This role offers flexibility to work from home, with occasional travel to meet with teams and observe products in the field. Typical working hours are 8:00 a.m.–4:30 p.m. Eastern Time.

What We Offer

• Full training and onboarding to help you succeed in the role
• Supportive team environment with experienced professionals who'll mentor you
• Health and wellness benefits including medical, dental, and vision coverage
• Retirement plan with employer contribution
• Paid time off and paid holidays
• Flexible remote work arrangement
• Opportunities to grow your skills in technical writing and visual communication
• Exposure to real-world commercial building products and industry best practices

We are an equal opportunity employer committed to building a diverse team. If you require accommodation for any reason, please let us know.