Not Disclosed Full-Time · Contractor 📍 United States Writing

Technical Writer - Software & Product, Entry Level

Virtual Railway

Roles: Technical Writer specializing in software documentation and product communication

Rate: Competitive entry-level pay, details shared upon application.

Contract length: Full Time, Permanent

Location: Hybrid / Flexible

Skills/background needed: No prior technical writing experience required. We provide full training. You'll learn best by doing—working directly with software engineers and real systems from day one.

About the role

We're looking for a Technical Writer to join our team and help make complex software systems clear and usable. You'll work at the intersection of engineering and product, turning technical complexity into documentation that people actually use.

Your responsibilities will include:

Write Clear Requirements
Help define how software should work by writing user stories and acceptance criteria. You'll translate complex system behavior into clear, structured language that guides development.

Create Software Documentation
Write user guides, operator guides, and developer documentation. Your docs will support real-world usage and evolve as the software changes.

Communicate Software Changes
Write release notes that clearly explain what changed and why it matters. Partner with engineers to capture meaningful updates.

Bridge Engineering and Users
Work directly with engineers and end users. Ask the questions that eliminate confusion. Make sure what gets built aligns with how it will actually be used.

Build Better Documentation Practices
Help establish templates, standards, and best practices. Organize documentation with strong version control and improve how knowledge is shared across the team.

Engage with Real Systems
Work with deployed systems and test environments. Learn from real usage and support documentation during integration and deployment.

What we're looking for

You don't need years of experience—we'll teach you everything you need to know. What matters is:

Strong written and verbal communication skills
Ability to understand and explain technical systems clearly
Comfort working directly with engineers and technical teams
Genuine interest in making software easier to use
Willingness to take ownership and learn on the job
Organized approach to managing documents and information

Nice to have (but not required)

Familiarity with Markdown or documentation tools
Experience with Google Docs or similar writing platforms
Exposure to software development workflows
Interest in robotics, autonomy, or technical systems

What we offer

Full training and onboarding to get you up to speed
Hybrid work environment with flexibility
Collaborative team of engineers and product experts
Opportunity to grow your technical writing skills in a real-world environment
Supportive workplace where your contributions are valued

Open to applicants worldwide.

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